View our results and find out more about our strategy
Interview with Eric Shehadeh
2020 was undoubtably marked by a health crisis that is truly unprecedented in its extent and duration.
Throughout this crisis, My Money Group has demonstrated its solidity and its resilience while continuing to implement its transformation and simplification strategy.
This would not have been possible without the extraordinary engagement of our employees and the continuous support of our Board of Directors and shareholder.
The Group displayed strong performance in 2020 by proactively adapting its organisation to the ongoing crisis and rapidly adjusting its originations approach to limit covid-sensitive exposures, while rapidly recovering its commercial momentum post lockdown. This enabled the group to deliver a 7.3% organic Net Banking Income growth (+11.4% including also external growth).
In parallel, the Group remained fully engaged to support its clients in these extraordinary circumstances, granting close to 10,000 payment holidays in 2020 (7.8% of loan contracts). Due to the persistent uncertainties and a volatile environment, the Group remains extremely cautious and has recorded €34m of “Covid-19” related provisions as of year-end 2020.
While continuously navigating the potential consequences of the health crisis, we have continued to implement our strategic plan. We have reached an important milestone of our technological transformation journey with the completion of the debt refinancing origination process digitalisation. This achievement enables a significant reduction of Time to Answer for our clients and delivers important productivity gains.
We have also made progress in our organization simplification with the My Money Bank – My Partner Bank merger, and the sale of Socalfi, our subsidiary in New Caledonia.